Harness the power of Instagram’s 2 billion users with intelligent DM automation that converts followers into customers through personalized visual commerce experiences.
Instagram has 10x higher engagement rates than Facebook, making it perfect for building brand relationships.
Instagram DM Features
Advanced automation tools designed for Instagram’s unique visual platform
Visual Product Discovery
Showcase products with high-quality images and videos
Interactive product catalogs within DM conversations
AI-powered product recommendations based on user preferences
Direct integration with Instagram Shopping features
Stories & Content Integration
Auto-respond to Instagram Story interactions and mentions
Convert story viewers into DM conversations
Seamless transition from posts to personalized chat
Influencer collaboration and affiliate marketing support
Elevate your Instagram Game with Haptik
Engage instantly & intuitively with your brand ambassadors
Respond to Story mentions
Start a conversation with a Story reaction or respond to anyone who mentions your account in a Story or Reel. Automatically engage with users who interact with your brand content.
Automate Comment responses
Automatically respond to comments on your posts with personalized messages. Drive engagement and move conversations to DMs for better customer service and sales opportunities.
Connect to live Agent
Seamlessly hand off complex conversations to live agents when needed. Maintain the personal touch while ensuring every customer gets the help they need at the right time.